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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
全部
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2021, vol.32, no.1/2
2021, vol.32, no.11/12
2021, vol.32, no.13/14
2021, vol.32, no.15/16
2021, vol.32, no.3/4
2021, vol.32, no.5/6
2021, vol.32, no.7/8
2021, vol.32, no.9/10
题名
作者
出版年
年卷期
Excellence for sustainability - maintaining the license to operate
Isaksson, Raine
2021
2021, vol.32, no.5/6
Important drivers for customer satisfaction - from product focus to image and service quality
Hallencreutz, Jacob; Parmler, Johan
2021
2021, vol.32, no.5/6
Quality-based management for future-ready corporations serving society and planet
Ramanathan, N. (Ram)
2021
2021, vol.32, no.5/6
Toward a theoretical framework of service experience: perspectives from customer expectation and customer emotion
Hsieh, Yen-Hao; Yuan, Soe-Tsyr
2021
2021, vol.32, no.5/6
Lean business models in healthcare: a systematic review
Ramori, Kristen A.; Cudney, Elizabeth A.; Elrod, Cassandra C.; Antony, Jiju
2021
2021, vol.32, no.5/6
Disentangling the antecedents of the relationship between organisational performance and tensions: exploration and exploitation
Peng, Michael Yao-Ping; Lin, Ku-Ho
2021
2021, vol.32, no.5/6
Anomaly detection for unlabelled unit space using the Mahalanobis-Taguchi system
Ohkubo, Masato; Nagata, Yasushi
2021
2021, vol.32, no.5/6
Critical factors for lean and innovation in services: from a systematic review to an empirical investigation
Lins, Maria Gabriela; Zotes, Luis Perez; Caiado, Rodrigo
2021
2021, vol.32, no.5/6
The effects of leadership style on service quality: enrichment or depletion of innovation behaviour and job standardisation
Chang, Huo-Tsan; Chou, Yu-Jia; Miao, Min-Chih; Liou, Jia-Wen
2021
2021, vol.32, no.5/6
Non-financial performance measures disclosure, quality strategy, and organizational financial performance: a mediating model
Omran, Mohamed; Khallaf, Ashraf; Gleason, Kimberly; Tahat, Yasean
2021
2021, vol.32, no.5/6
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