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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2021, vol.32, no.1/2
2021, vol.32, no.11/12
2021, vol.32, no.13/14
2021, vol.32, no.15/16
2021, vol.32, no.3/4
2021, vol.32, no.5/6
2021, vol.32, no.7/8
2021, vol.32, no.9/10
题名
作者
出版年
年卷期
Is 'post-decline' the next phase of the diffusion of ISO 9001 certifications? New empirical evidence from European countries
Mastrogiacomo, Luca; Carrozza, Antonio; Maisano, Domenico A.; Franceschini, Fiorenzo
2021
2021, vol.32, no.11/12
The impact of value co-creation on satisfaction and loyalty: the moderating effect of price fairness (empirical study of automobile customers in Ghana)
Opata, Christian Narh; Xiao, Wen; Nusenu, Angela Abena; Tetteh, Stephen; Boadi, Evans Asante
2021
2021, vol.32, no.11/12
Service quality, emotion recognition, emotional intelligence and Dunning Kruger syndrome
Boz, Hakan; Koc, Erdogan
2021
2021, vol.32, no.11/12
Mapping the field: relational study on Six Sigma
Ninerola, Angels; Sanchez-Rebull, Maria-Victoria; Hernandez-Lara, Ana-Beatriz
2021
2021, vol.32, no.11/12
35 years of excellence, and perspectives ahead for excellence 4.0
Carvalho, Andre M.; Sampaio, Paulo; Rebentisch, Eric; Saraiva, Pedro
2021
2021, vol.32, no.11/12
A comparison on Industry 4.0 and Lean Production between manufacturers from emerging and developed economies
Tortorella, Guilherme Luz; Rossini, Matteo; Costa, Federica; Staudacher, Alberto Portioli; Sawhney, Rapinder
2021
2021, vol.32, no.11/12
Dissecting supply chain integration: impact of integration quality on customer-oriented performance
Yang, Chen-Lung; Lin, Shu-Ping; Chan, Ya-Hui; Kim, Myung Kyo; Sheu, Chwen
2021
2021, vol.32, no.11/12
Modelling of ISO 9001 certifications for the American countries: a Bayesian approach
Marra da Silva Ribeiro, Luiz Henrique; Beijo, Luiz Alberto; Salgado, Eduardo Gomes; Nogueira, Denismar Alves
2021
2021, vol.32, no.11/12
How work engagement influences relationship quality: the roles of work motivation and perceived service guarantee strength
Chang, Kuo-Chien; Hsu, Ya-Ti; Cheng, Yi-Sung; Kuo, Nien-Te
2021
2021, vol.32, no.11/12
How does IATF 16949 add value to ISO 9001? An empirical study
Laskurain-Iturbe, Iker; Arana-Landin, German; Heras-Saizarbitoria, Inaki; Boiral, Olivier
2021
2021, vol.32, no.11/12
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