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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2021, vol.32, no.1/2
2021, vol.32, no.11/12
2021, vol.32, no.13/14
2021, vol.32, no.15/16
2021, vol.32, no.3/4
2021, vol.32, no.5/6
2021, vol.32, no.7/8
2021, vol.32, no.9/10
题名
作者
出版年
年卷期
A conceptual model to measure customer's satisfaction in electric power distribution services
Letti Souza, Maria Eduarda; Tavares Treinta, Fernanda; Abrao, Ana Gloria; Gouvea da Costa, Sergio E.; Pinheiro de Lima, Edson
2021
2021, vol.32, no.1/2
Breaking down the decision to externalise new corporate ventures
Pizarro-Moreno, Maria Isabel; De Castro, Julio; Galan Gonzalez, Jose Luis; Palacios-Florencio, Beatriz
2021
2021, vol.32, no.1/2
Heterogeneous dimensions of SERVQUAL
Park, Sang-June; Yi, Youjae; Lee, Yeong-Ran
2021
2021, vol.32, no.1/2
Analysis of the quality management system for automotive industry- ISO/TS 16949 in the world
Neves, Fabio de Oliveira; Salgado, Eduardo Gomes; Beijo, Luiz Alberto; Lira, Jean Marcel Sousa; Ribeiro, Luiz Henrique Marra da Silva
2021
2021, vol.32, no.1/2
Lean, process improvement and customer-focused performance. The moderating effect of perceived organisational context
van Assen, Marcel F.
2021
2021, vol.32, no.1/2
Impact of ISO 55000 on organisational performance: evidence from certified UAE firms
Alsyouf, Imad; Alsuwaidi, Maitha; Hamdan, Sadeque; Shamsuzzaman, Mohammad
2021
2021, vol.32, no.1/2
Improving the process of improvement
Snyder, Ken; Edgeman, Rick
2021
2021, vol.32, no.1/2
ISO 9001 and performance: a method review
Astrini, Nidya
2021
2021, vol.32, no.1/2
The mediating effect of employees' involvement on the relationship between Industry 4.0 and operational performance improvement
Tortorella, Guilherme; Miorando, Rogerio; Caiado, Rodrigo; Nascimento, Daniel; Portioli Staudacher, Alberto
2021
2021, vol.32, no.1/2
Quality management: a compulsory requirement to achieve effectiveness
Mas-Machuca, Marta; Akhmedova, Anna; Marimon, Frederic
2021
2021, vol.32, no.1/2
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