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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
全部
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2020, vol.31, no.1/2
2020, vol.31, no.11/12
2020, vol.31, no.13/14
2020, vol.31, no.15/16
2020, vol.31, no.3/4
2020, vol.31, no.5/6
2020, vol.31, no.7/8
2020, vol.31, no.9/10
题名
作者
出版年
年卷期
Integration of customer satisfaction and sustained use of a product for value assessment
Su, Yih; Hwang, Jing-Shiang
2020
2020, vol.31, no.15/16
Service quality in a mobile-banking-applications context: do users' age and gender matter?
Trabelsi-Zoghlami, Amira; Berraies, Sarra; Yahia, Karim Ben
2020
2020, vol.31, no.15/16
Linking customer satisfaction with financial performance: an empirical study of Scandinavian banks
Eklof, Jan; Podkorytova, Olga; Malova, Aleksandra
2020
2020, vol.31, no.15/16
Artificial Neural Networks as a quality loss function for Six Sigma
Uluskan, Meryem
2020
2020, vol.31, no.15/16
Nonlinear antecedents of visitors' satisfaction with the oktoberfest in Brazil
Tontini, Gerson; Branco, Leandro Luiz; Oechsler Brandt, Ligia Melissa; Ronchi, Luciana; Vieira de Oliveira, Paulo Roberto; Zanchett, Ricardo
2020
2020, vol.31, no.15/16
A proposal for a scale measuring innovation in a total quality management context
Garcia-Fernandez, Mariano; Jose Tari, Juan
2020
2020, vol.31, no.15/16
An integrated methodology for evaluating patient service quality
Materla, Tejaswi; Cudney, Elizabeth A.
2020
2020, vol.31, no.15/16
Shedding light on hospital service failure: findings from Taiwanese medical QCC
Chiu, Wen-Hong; Luong, Chi-Quyen; Chi, Hui-Ru
2020
2020, vol.31, no.15/16
A study on the economic benefits of the Government Quality Award in the Chinese context: Based on the investigation and analysis of the award-winning enterprises in Anhui Province (vol 28, pg 712, 2017)
Wen, D. C.; Dai, T.; Chen, X.; Fu, T.
2020
2020, vol.31, no.15/16
Nourishing the bliss: antecedents and mechanism of happiness at work
Qaiser, Saadia; Abid, Ghulam; Arya, Bindu; Farooqi, Saira
2020
2020, vol.31, no.15/16
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