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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2019, vol.30, no.1/2
2019, vol.30, no.11/12
2019, vol.30, no.13/14
2019, vol.30, no.15/16
2019, vol.30, no.3/4
2019, vol.30, no.5/6
2019, vol.30, no.7/8
2019, vol.30, no.9/10
2019, vol.30, no.Suppl.1
题名
作者
出版年
年卷期
Operational excellence, organisational culture and agility: the missing link?
Carvalho, Andre M.; Sampaio, Paulo; Rebentisch, Eric; Carvalho, Joao Alvaro; Saraiva, Pedro
2019
2019, vol.30, no.13/14
A measure of tourist experience quality: the case of inland tourism in?Malaga
Soler, Ismael P.; Gemar, German
2019
2019, vol.30, no.13/14
The Quality Caf?: developing the World Caf? method for organisational learning by including quality management tools
Lagrosen, Yvonne
2019
2019, vol.30, no.13/14
Measuring the corporate managers? attitudes towards ISO?s social responsibility standard
Camilleri, Mark Anthony
2019
2019, vol.30, no.13/14
The influence of service quality on customer satisfaction and loyalty in B2B technology service industry
Huang, Ping-Lung; Lee, Bruce C. Y.; Chen, Ching-Chin
2019
2019, vol.30, no.13/14
Enhancing customer satisfaction through total quality management practices ? an empirical examination
Anil, Anu P.; Satish, K. P.
2019
2019, vol.30, no.13/14
Designing the airport service with fuzzy QFD based on SERVQUAL integrated with a fuzzy multi-objective decision model
Kayapinar, Sema; Erginel, Nihal
2019
2019, vol.30, no.13/14
The effects of service quality determinants on social networking site-based commerce: the Malaysian customers? perspective
Sura, Suaini; Ahn, Jongchang
2019
2019, vol.30, no.13/14
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