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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2019, vol.30, no.1/2
2019, vol.30, no.11/12
2019, vol.30, no.13/14
2019, vol.30, no.15/16
2019, vol.30, no.3/4
2019, vol.30, no.5/6
2019, vol.30, no.7/8
2019, vol.30, no.9/10
2019, vol.30, no.Suppl.1
题名
作者
出版年
年卷期
Does service recovery affect satisfaction and loyalty? An empirical study of medical device suppliers
Chao, Cheng-Min; Cheng, Bor-Wen
2019
2019, vol.30, no.11/12
Chain reactions of a collaborative buyer-supplier relationship: the mediating role of relationship quality on innovation performance
Kim, Kyung Tae; Lee, Jung Seung; Lee, Su-Yol
2019
2019, vol.30, no.11/12
Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership
Gozukara, Izlem; Colakoglu, Nurdan; Simsek, Omer Faruk
2019
2019, vol.30, no.11/12
Organisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for change
Haffar, Mohamed; Al-Karaghouli, Wafi; Djebarni, Ramdane; Gbadamosi, Gbolahan
2019
2019, vol.30, no.11/12
Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forces
Mu, Yu; Bossink, Bart; Vinig, Tsvi
2019
2019, vol.30, no.11/12
Valuation of enterprise risk management in the manufacturing industry
Zou, Xiang; Isa, Che Ruhana; Rahman, Mahfuzur
2019
2019, vol.30, no.11/12
Business excellence measurement: a literature analysis (1990-2016)
Metaxas, Ioannis N.; Koulouriotis, Dimitrios E.
2019
2019, vol.30, no.11/12
The impact of relational capital on supplier quality integration and operational performance
Yu, Yubing; Huo, Baofeng
2019
2019, vol.30, no.11/12
Discreetly embedding the Shingo principles of enterprise excellence at Abbott Diagnostics manufacturing facility in Longford Ireland
Kelly, Sean; Hines, Peter
2019
2019, vol.30, no.11/12
The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction
Syahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J.
2019
2019, vol.30, no.11/12
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