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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2016, vol.27, no.1/2
2016, vol.27, no.11/12
2016, vol.27, no.3/4
2016, vol.27, no.5/6
2016, vol.27, no.7/8
2016, vol.27, no.9/10
题名
作者
出版年
年卷期
A performance measurement framework for service-oriented marketing
Hauer, Georg; Kroll, Julia; Yen, David C.; Chen, Patrick S.; Lin, Shu-Chiung
2016
2016, vol.27, no.11/12
TQM in public administration organisations: an application of data envelopment analysis in the police service
Tomazevic, Nina; Seljak, Janko; Aristovnik, Aleksander
2016
2016, vol.27, no.11/12
Implementing and certifying ISO 14001 in Portugal: motives, difficulties and benefits after ISO 9001 certification
Santos, Gilberto; Rebelo, Manuel; Lopes, Nuno; Rui Alves, M.; Silva, Rui
2016
2016, vol.27, no.11/12
Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation
Gomez-Lopez, Raquel; Maria Serrano-Bedia, Ana; Concepcion Lopez-Fernandez, Maria
2016
2016, vol.27, no.11/12
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenias, Llorenc; Perramon, Jordi; Daniel Barquero, Jose
2016
2016, vol.27, no.11/12
Do integrated products and services increase customer satisfaction? The case of the mobile industry in Korea
Suh, Yongyoon; Jeon, Jeonghwan
2016
2016, vol.27, no.11/12
A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study
Chen, Hsi-Tien; Chen, Kuen-Suan
2016
2016, vol.27, no.11/12
Offshore R&D and Taiwan-based firm's productivity - does subsidiary mandate matter?
Chuang, Wen-Bin; Chang, To-Han; Lin, Hui-lin
2016
2016, vol.27, no.11/12
How innovativeness and institution affect ISO 9000 adoption and its effectiveness: evidence from small and medium enterprises in China
Du, Yunzhou; Yin, Juelin; Zhang, Yuli
2016
2016, vol.27, no.11/12
Bypassing the dinosaurs? - How middle managers become the missing link in lean implementation
Holmemo, Marte D. -Q.; Ingvaldsen, Jonas A.
2016
2016, vol.27, no.11/12
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