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期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003~2024

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999~2003


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024

2016, vol.27, no.1/2 2016, vol.27, no.11/12 2016, vol.27, no.3/4 2016, vol.27, no.5/6 2016, vol.27, no.7/8 2016, vol.27, no.9/10

题名作者出版年年卷期
A performance measurement framework for service-oriented marketingHauer, Georg; Kroll, Julia; Yen, David C.; Chen, Patrick S.; Lin, Shu-Chiung20162016, vol.27, no.11/12
TQM in public administration organisations: an application of data envelopment analysis in the police serviceTomazevic, Nina; Seljak, Janko; Aristovnik, Aleksander20162016, vol.27, no.11/12
Implementing and certifying ISO 14001 in Portugal: motives, difficulties and benefits after ISO 9001 certificationSantos, Gilberto; Rebelo, Manuel; Lopes, Nuno; Rui Alves, M.; Silva, Rui20162016, vol.27, no.11/12
Motivations for implementing TQM through the EFQM model in Spain: an empirical investigationGomez-Lopez, Raquel; Maria Serrano-Bedia, Ana; Concepcion Lopez-Fernandez, Maria20162016, vol.27, no.11/12
Does intensive social network management lead to positive effects in quality practices?Bagur-Femenias, Llorenc; Perramon, Jordi; Daniel Barquero, Jose20162016, vol.27, no.11/12
Do integrated products and services increase customer satisfaction? The case of the mobile industry in KoreaSuh, Yongyoon; Jeon, Jeonghwan20162016, vol.27, no.11/12
A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case studyChen, Hsi-Tien; Chen, Kuen-Suan20162016, vol.27, no.11/12
Offshore R&D and Taiwan-based firm's productivity - does subsidiary mandate matter?Chuang, Wen-Bin; Chang, To-Han; Lin, Hui-lin20162016, vol.27, no.11/12
How innovativeness and institution affect ISO 9000 adoption and its effectiveness: evidence from small and medium enterprises in ChinaDu, Yunzhou; Yin, Juelin; Zhang, Yuli20162016, vol.27, no.11/12
Bypassing the dinosaurs? - How middle managers become the missing link in lean implementationHolmemo, Marte D. -Q.; Ingvaldsen, Jonas A.20162016, vol.27, no.11/12
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