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期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2024

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024

2013, vol.24, no.1/2 2013, vol.24, no.11/12 2013, vol.24, no.3/4 2013, vol.24, no.5/6 2013, vol.24, no.7/8 2013, vol.24, no.9/10

题名作者出版年年卷期
Critical success factors in aligning IT and business objectives: A Delphi studySun-Jen Huang; Ming-Shian Wu; Li-Wei Chen20132013, vol.24, no.9/10
Conceptualisation of service quality for hybrid services: a hierarchical approachShirshendu Ganguli; Sanjit Kumar Roy20132013, vol.24, no.9/10
The application of total quality management in rural tourism in the context of new rural construction - the case in ChinaNie Xiaorong; Xiong Bojian; Zhao Huili20132013, vol.24, no.9/10
The moderating role of nationality on the satisfaction loyalty link: evidence from the tourism industryAngelos Pantouvakis20132013, vol.24, no.9/10
Developing a service quality evaluation model for luxurious restaurants in international hotel chainsJiung-Bin Chin; Chih-Hsin Tsai20132013, vol.24, no.9/10
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for IstanbulOzge Nalan Bilisik; Melike Erdogan; Ihsan Kaya; Hayri Baracli20132013, vol.24, no.9/10
Developing a decomposed customer satisfaction index: An example of the boutique motel industrySheng-Hsun Hsu; Meng-Huan Tsai; Yu-Che Wang20132013, vol.24, no.9/10
The influence of electronic service quality on loyalty in postal services: the mediating role of satisfactionAna Rosa Del Aguila-Obra; Antonio Padilla-Melendez; Rami M. O. O. Al-dweeri20132013, vol.24, no.9/10
Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy contextTamara Rajic; Jaroslav Dado20132013, vol.24, no.9/10
The mediating role of relational benefit between service quality and customer loyalty in airline industryPo-Tsang Chen; Hsin-Hui 'Sunny' Hu20132013, vol.24, no.9/10
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