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2010, vol.65, no.3	2010, vol.65, no.4	2010, vol.66, no.1	2010, vol.66, no.2	2010, vol.66, no.3	2010, vol.66, no.4

题名	作者	出版年	年卷期
A polling model with smart customers	M. A. A. Boon; A. C. C. van Wijk; I. J. B. F. Adan; O. J. Boxma	2010	2010, vol.66, no.3
Designing a call center with an IVR (Interactive Voice Response)	Polyna Khudyakov; Paul D. Feigin; Avishai Mandelbaum	2010	2010, vol.66, no.3
Decay properties and quasi-stationary distributions for stopped Markovian bulk-arrival and bulk-service queues	Anyue Chen; Junping Li; Zhenting Hou; Kai Wang Ng	2010	2010, vol.66, no.3