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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
全部
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2009, vol.20, no.1
2009, vol.20, no.10
2009, vol.20, no.11
2009, vol.20, no.12
2009, vol.20, no.2
2009, vol.20, no.3
2009, vol.20, no.4
2009, vol.20, no.5
2009, vol.20, no.6
2009, vol.20, no.7
2009, vol.20, no.8
2009, vol.20, no.9
题名
作者
出版年
年卷期
Service quality in higher education
Anita Quinn; Gina Lemay; Peter Larsen; Dana M. Johnson
2009
2009, vol.20, no.2
Applying Six-Sigma methodology in the Kano quality model: An example of the stationery industry
S. C. Chen; L. Chang; T. H. Huang
2009
2009, vol.20, no.2
TQM's contribution to marketing implementation and firm's competitiveness
Maria Leticia Santos-Vijande; Luis Ignacio Alvarez-Gonzalez
2009
2009, vol.20, no.2
Application of Six Sigma DMAIC methodology in thermal power plants: A case study
Prabhakar Kaushik; Dinesh Khanduja
2009
2009, vol.20, no.2
Ethics and moral leadership: Quality linkages
Ben A. Maguada; Robert M. Krone
2009
2009, vol.20, no.2
Internet service quality and customer satisfaction: Examining internet banking in Greece
Ilias Santouridis; Panagiotis Trivellas; Panagiotis Reklitis
2009
2009, vol.20, no.2
Using service quality to enhance the perceived quality of store brands
Min-Hsin Huang
2009
2009, vol.20, no.2
Delighting customers: An exploration into the discriminating factors
Utpal Kumar Chowdhury
2009
2009, vol.20, no.2
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