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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2007, vol.18, no.10
2007, vol.18, no.1-2
2007, vol.18, no.3-4
2007, vol.18, no.5-6
2007, vol.18, no.7
2007, vol.18, no.8
2007, vol.18, no.9
题名
作者
出版年
年卷期
Gender Stereotypes and Service Quality in Customer - Waitperson Encounters
HSIANG-FEI LUOH; SHENG-HSHIUNG TSAUR
2007
2007, vol.18, no.9
Organizational Process Alignment and Dynamic Capabilities in High-Tech Industry
RICHARD YU-YUAN HUNG; TSUNGTING CHUNG; BELLA YA-HUI LIEN
2007
2007, vol.18, no.9
Designing a Baldrige-based Service to Improve Business Health
MARTIN F. STANKARD; TODD M. SNELL
2007
2007, vol.18, no.9
Integrating Hoshin Kanri and the Balanced Scorecard for Strategic Management: The Case of Higher Education
SEYDA SERDAR ASAN; MEHMET TANYAS
2007
2007, vol.18, no.9
Human Capital, Organizational Learning, Network Resources and Organizational Innovativeness
SHENG-HSUN HSU
2007
2007, vol.18, no.9
TQM in the Service Sector: A Survey of Small Businesses
JOSEPH N. KHAMALAH; B. P. LINGARAJ
2007
2007, vol.18, no.9
Developing Manufacturing Flexibility through Supply Chain Activities: Evidence from the Motherboard Industry
CHEN-LUNG YANG; C. H. LIN; CHWEN SHEU
2007
2007, vol.18, no.9
Quality Management in Business Relationships: The Role of Brands in an Open Source Environment
RONIKA CHAKRABARTI; PIERRE BERTHON; RICHARD T. WATSON; LEYLAND F. PITT
2007
2007, vol.18, no.8
An Examination of Customer Relationship Management (CRM) Technology Adoption and its Impact on Business-to-Business Customer Relationships
JAMES E. RICHARD; PETER C. THIRKELL; SID L. HUFF
2007
2007, vol.18, no.8
Determinants of Customer Satisfaction in a Multi-Channel B2B Environment
RITA MADALENO; HUGH WILSON; ROGER PALMER
2007
2007, vol.18, no.8
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