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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
全部
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2005, vol.16, no.1
2005, vol.16, no.10
2005, vol.16, no.2
2005, vol.16, no.3
2005, vol.16, no.4
2005, vol.16, no.5
2005, vol.16, no.6
2005, vol.16, no.7
2005, vol.16, no.8-9
题名
作者
出版年
年卷期
Service Quality Strategy Implementation: A Model and the Case of the Algarve Hotel Industry
CARLOS J. F. CANDIDO
2005
2005, vol.16, no.1
Patient Satisfaction in a Preoperative Assessment Clinic: An Analysis Using SERVQUAL Dimensions
FATMA PAKDIL; TIMOTHY N. HARWOOD
2005
2005, vol.16, no.1
Theoretical Foundation of the EFQM Model: The Resource-based View
JOSE IGNACIO CASTRESANA RUIZ-CARRILLO; RUBEN FERNANDEZ-ORTIZ
2005
2005, vol.16, no.1
Measuring the Relative Efficiency of a Finn's Ability to Achieve Organizational Benefits after ISO Certification
DONG SHANG CHANG; LIANG KANG LO
2005
2005, vol.16, no.1
Total Quality Management, High-commitment Human Resource Strategy and Firm Performance: An Empirical Study
J. CARLOS BOU; INMACULADA BELTRAN
2005
2005, vol.16, no.1
Using Scenarios to Challenge and Change Management Thinking
ALEX WRIGHT
2005
2005, vol.16, no.1
An Empirical Study of the Benefits and Costs of ISO 9001:2000 Compared to ISO 9001/2/3:1994
MARTI CASADESUS; STANISLAV KARAPETROVIC
2005
2005, vol.16, no.1
The State of Business Process Reengineering: A Search for Success Factors
DAVID PAPER; RUEY-DANG CHANG
2005
2005, vol.16, no.1
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