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期刊


ISSN0954-4127
刊名Total Quality Management
参考译名全面质量管理
收藏年代1999~2003

关联期刊参考译名收藏年代
Total Quality Management & Business Excellence全面质量管理与商务优势2003~2024


全部

1999 2000 2001 2002 2003

2003, vol.14, no.1 2003, vol.14, no.2 2003, vol.14, no.3 2003, vol.14, no.4 2003, vol.14, no.6

题名作者出版年年卷期
Service quality measurement and the disconfirmation model: taking care in interpretationL. Drew Rosen; Kirk R. Karwan; Lisa L. Scribner20032003, vol.14, no.1
Employee participation systems in Spain: past, present and futureAntonio Garcia-Lorenzo; J. Caros Prado20032003, vol.14, no.1
Factors relating to the adoption of quality management practices: analysis for Spanish manufacturing firmsJavier Merino-Diaz De Cerio20032003, vol.14, no.1
A quantitative analysis of the relationship between empowerment practices and service quality outcomesMichelle Geralis; Mile Terziovski20032003, vol.14, no.1
A survey of TQM practices in the Malaysian electrical and electronic industryQuek Eng Eng; Sha'ri Mohd Yusof20032003, vol.14, no.1
Service quality evaluation by service quality performance matrixY. H. Hung; M. L. Huang; K. S. Chen20032003, vol.14, no.1
Critical factors and results of quality management: an empirical studyEnrique Claver; Juan Jose Tari; Jose Francisco Molina20032003, vol.14, no.1
A study on the efficiency evaluation of total quality management activities in Korean companiesHanjoo Yoo20032003, vol.14, no.1